Terms of Use

Terms of Use

Terms of Use

Welcome to WhatWhenWhere.App. These terms of use ("Terms") govern your access to and use of our pickup and delivery services provided through our mobile application and website (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

  1. Service Overview
    • WhatWhenWhere.App provides a platform that connects users ("Users") with independent contractors or service providers ("Drivers") who provide pickup and delivery services.
    • Users may request pickup and delivery of items through the application, and Drivers may accept these requests based on availability and proximity.
  2. User Responsibilities
    • You agree to provide accurate and truthful information when using the Service, including but not limited to pickup and delivery addresses, item descriptions, and contact information.
    • You acknowledge that any items you request to be delivered are your responsibility until they are picked up by the Driver or delivered to the specified destination.
  3. Driver Responsibilities
    • Drivers are independent contractors responsible for fulfilling pickup and delivery requests accepted through the Service.
    • Drivers agree to handle items with care and deliver them promptly and securely to the designated address provided by the User.
  4. Fees and Payments
    • The fees for pickup and delivery services are displayed in the application and may vary based on factors such as items weight, dimensions,distance, time, and demand.
    • By using our Service, you authorize us to charge your chosen payment method for the fees associated with the pickup and delivery services provided.
  5. Service Limitations
    • While we strive to provide reliable pickup and delivery services, we do not guarantee the availability of Drivers or the successful completion of any pickup or delivery request.
    • We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.
  6. User Conduct
    • You agree not to misuse the Service, including but not limited to engaging in fraudulent activities, tampering with the application, or violating any laws or regulations.
  7. Privacy
    • We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using the Service, you consent to our collection, use, and sharing of your information as described therein.
  8. Disclaimer of Warranties
    • The Service is provided on an "as-is" and "as-available" basis. We make no warranties or representations regarding the quality, accuracy, or reliability of the Service.
  9. Limitation of Liability
    • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service.
  10. Governing Law
    • These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
  11. Changes to Terms
    • We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting to the application. Your continued use of the Service after any such changes constitutes acceptance of the updated Terms.
  12. Contact Us
    • If you have any questions or concerns about these Terms, please contact us at ClientSupport@WhatWhenWhere.APP.

By using our Service, you agree to abide by these Terms of Use. If you do not agree with any part of these Terms, please do not use our Service.

Last updated: July 8th 2024